Would you like to receive the Freedom Connection?

To receive our monthly email newsletter containing news updates, general interest items, and Freedom Services staff profiles, please contact our Communications Department.

Employee Account Access

To access your account, please visit https://freedomservices.lh1ondemand.com. Balances are current and in real-time.

How to Log In:

  • Click on the "Access Account" link above (you will stay on Freedom Services' web network)
  • If you have never logged into your account, your initial login credentials are below:
    • Username: first initial, last name, last four digits of your SSN (ex. jdoe1234 – all lowercase without spaces)
    • Password: Your temporary password is your SSN without hyphens. You will be required to change your password the first time you log in.
  • Once you have logged in, please follow the website’s instructions to set up your security questions and create your new password.
  • Please log out when you are finished to protect your private information

If you are a participant in a full Health FSA, limited Health FSA, or Dependent Care, you can now file your claims online! For more information, please watch our tutorial. We are not able to offer online claims submittal for Section 105 Reimbursement Plans at this time.

Freedom Services recommends employees add their email addresses to their account. Employees with email addresses on file receive notifications when claims have been entered as well as when reimbursements have been issued, among other communications. This can be helpful if claims have been denied, as employees who are notified via email have more time to submit updated documentation (if requested) before the next processing.

The FreedomCard Debit Card

The FreedomCard

Activate Card | IIAS & 90% Merchants | Acceptable Merchants for Mass Transit Debit Card